Privacy Policy

We collect the following information: • Registration data: name, email, phone number, and password • Profile information: photo, description, skills, and location • Usage data: platform interactions, searches, and preferences • User-generated content: work photos, reviews, and messages • Technical information: IP address, device type, and browser

We use your information to: • Provide and improve our services • Connect clients with relevant providers • Process payments and transactions • Send important notifications about your account • Personalize your platform experience • Prevent fraud and unauthorized activities • Comply with legal obligations

We do not sell your personal information to third parties. We share limited data only with: • Payment service providers to process transactions • Cloud storage services to store files • Legal authorities when required by law • Other platform users as necessary for service delivery (e.g., name and profile photo)

We use cookies and similar technologies to keep your session active, remember your preferences, analyze platform usage, and improve user experience. You can configure your browser to reject cookies, although this may affect the functionality of some services.

We implement industry-standard security measures to protect your information, including SSL/TLS encryption, secure password storage with hashing, restricted access to personal data, and continuous security monitoring. However, no method of Internet transmission is 100% secure.

You have the right to: • Access your stored personal information • Correct inaccurate or outdated data • Request deletion of your account and data • Export your data in a portable format • Withdraw your consent at any time • File a complaint with the data protection authority

We retain your personal information while your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your information within 30 days, unless the law requires retention for a longer period.

NovoFix is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we discover that a minor has provided us with personal information, we will delete it immediately.

We may update this privacy policy periodically. We will notify you of significant changes by email or through a notice on the platform. We recommend reviewing this policy regularly.

For privacy questions or to exercise your rights, contact us at privacy@novofix.com or through the platform's support section.